When ever I needed to ask a question about any thing to do with my order I got a quick response and was also friendly and professional.
Was worried about it coming in time for Xmas but I needn’t as was here in plenty of time and was told she would work through the night to get it here .
My son loved the necklace , it looks fantastic, would 100% recommend.

I’m so happy I found Gemma and her website. Initially, I chose a clear background, but after sending the ashes and consulting with her, I decided on a colored background. Gemma did an amazing job. The pendant is beautiful, and it came with a certificate of authenticity.
I highly recommend the pendant and Gemma—she’s very helpful and super patient!

The first-class necklace is excellently crafted, providing significant assistance in keeping me informed. I am extremely pleased with the necklace and the service provided.

What this lovely lady can do is incredible, the piece that she did for me is beautiful, and the comfort it has bought knowing we have our loved ones with us all day is priceless
Thank You Gemma x

Really pleased with my dog tag necklace. Great quality, and a nice way to remember our little one and always have a piece of her with me.