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Delivery Information

Special information 

Please be aware that due to the Covid-19 outbreak I am trying to keep my time away from the safety of my home to a minimum. 

I will therefore not be dispatching print kits or orders on a daily basis, I will aim to dispatch every other day where possible.  Thank you for understanding.

Standard service with free shipping is up to 28 days. 
I will aim to make and ship all orders within around 14 days, however this is not guaranteed, and orders can take up to 28 days on the free service, particularly during busy periods. Please do not choose the free delivery service unless you are willing to wait up to 28 days for your order to be shipped.

If you are in a hurry you may choose one of the priority services at checkout which will guarantee that your order takes priority for fast shipping.  If necessary I will work over my usual hours to make sure priority orders are made on time.

The shipping options appear on the page after you have entered your address, before you make payment.  Finished jewellery will be shipped with the Royal Mail 1st class signed for service, please allow approx 1-3 days for delivery. 
If you would prefer your order to be shipped with Special Delivery please get in touch, special delivery can be added for an additional £7.50

Prices for garanteed priority shipping are as follows:

Shipped within 14 days of receiving prints -  £4.95
Shipped within 7 days of receiving prints -  £12.95
Shipped within 4 days of receiving prints (excluding weekends and bank holidays) - £19.95

If you are a non UK customer there will be an extra charge to cover the international postage cost.

Unfortunately I am unable to offer priority services on some machine engraved and ashes/hair items as not all items are kept in stock (particularly rings etc that requirement specific sizes). If I have the item in stock, I can offer it on a priority service, please email me to discuss. 
General Information 

I do reserve the right to withdraw the priority services during busy periods.   Shipping times are calculated from the date I receive the prints back, or if you have already sent me prints from the date I receive your order, whichever is later. 

If you have left it late why not have your print kit presented in a  gift box and let the lucky recipient be involved in taking the prints.
Select the option for a gift boxed print kit on the product page.

Mobile Number: 07775 239176

email: gemma@lastingtouch.co.uk

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