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Delivery Information

Please note that I am taking some family time from 27th July - 21st August. 

During this time print kits will be sent out and emails will be answered but I will not be making any jewellery or taking phone calls. There are no priority services available during this time. It will be business as usual from 21st August.

All silver jewellery can be fully ordered through the post.   Simply place your order online and I will send you an appropriate kit for taking the prints.     The price for each piece includes the cost of sending a kit out to you, a postage paid envelope to return the print to me and the cost of sending the final piece to you. 

 
If you are a non UK customer there will be an extra charge to cover the international postage cost.
 
General Information 

Delivery times can vary depending on the time of year and how many prints are returned to me each week.  If you are using the free service please allow up to 28 days for delivery and if I can get it done sooner I will.

 If you are in a hurry you may choose one of the priority services at checkout which will guarantee that your order takes priority for fast shipping.  The shipping options appear on the page after you have entered your address, before you make payment.

I do reserve the right to withdraw these services during busy periods.   Shipping times are calculated from the date I receive the prints back, NOT from the time you place the order.

Prices for priority shipping are as follows:

28 days - free
14 days - £4.95
10 days - £9.95
7 days - £14.99
4 days  - £19.95
2 days - £50 (by special arrangement only, subect to availability).

In extreme circumstances it is sometimes possible for me to complete an order in as little as 2 days.  This almost always requires me to work late into the evening and is therefore subject to me not having any prior commitments.
The fee for this service is £50.
If you wish to enquire about availability of this superfast service, please contact me (email is usually best) prior to placing your order. 

Please note that priority services are NOT available on machine engraved items.
Prices are for UK shipping only, for international shipping please add £14.99 to your required service for fully insured international postage.
 
If you have left it late why not have your print kit presented in a  gift box and let the lucky recipient be involved in taking the prints.
Select the option for a gift boxed print kit on the product page.

The prints are really easy to take yourself, however if you would like me to do them for you, please make an appointment to come and visit me and I will be happy to do them for you (there is no charge for this).
If are local and would like me to take the prints for you in your own home I can do that too (£10 charge). 

Mobile Number: 07775 239176

email: gemma@lastingtouch.co.uk

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+Gemma Illman

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