Please be aware that I do not dispatch kits or orders on a daily basis, I will aim to dispatch every other day where possible. If you have ordered a print kit with special delivery and placed your order be for 12pm I will do my best to dispatch the same day, however this is not guaranteed. Thank you for understanding.
Standard UK shipping is free on orders over £50. There is a small charge to cover the cost on smaller orders. Additional priority shopping options are also available at checkout.
Selected items may be available on priority services.
If you are in a hurry you may choose one of the priority services at checkout which will guarantee that your order takes priority for fast shipping. If necessary I will work over my usual hours to make sure priority orders are made on time.
The shipping options appear on the page after you have entered your address, before you make payment. Finished jewellery will be shipped with the Royal Mail 1st class signed for service, please allow a minimum 1-3 days for delivery (it may take longer). Be aware that this is a guide, there is no guaranteed delivery date with this service and we are not responsible for delays caused by Royal Mail.
If you would prefer your finished order to be shipped with Special Delivery (guaranteed next working day delivery) please get in touch, special delivery can be added for an additional £7.50
Unfortunately I am unable to offer priority services on some machine engraved and ashes/hair items as not all items are kept in stock (particularly rings etc that requirement specific sizes). If I have the item in stock, I can offer it on a priority service, please email me to discuss.
I do reserve the right to withdraw the priority services during busy periods. Shipping times are calculated from the date I receive the prints or inclusions in my studio, or if you have already sent me prints from the date I receive your order, whichever is later.
I am not currently accepting international orders via the website, if you are outside of the UK and would like to order, please email me to discuss.