We are taking a short break from 30th April until 5th May. Any ashes collection kits or print kits ordered during this time will be posted out on 6th May.
The sterling silver bead charm is the perfect way to remember your beloved pet and keep them with you always. It has a 5mm hole and will fit pandora and similar branded and unbranded charm bracelets.
The colours in the photos are examples, I can mix different colours and glitters accoring to your preferences. Please let me know if you'd like something different to the options given here.
Please note that if you choose to have pet fur set into this charm, it will only go into the main part of the charm and not the smaller pads, as there is not enough room. I will need around a quarter of a teaspoon of your pet's ashes to work with or a small amount of fur. Many pet crematoriums will separate a small amount of ashes for you to have made into keepsakes, if this is the case and you want to send the ashes as they are, that is absolutely fine. If you do need to separate a small amount of ashes and not have a suitable bag or container to post them in, I can send you a collection kit which includes a small bag to put the cremation ashes into.
Your charm will be gift wrapped in tissue paper, along with your aftercare instructions and presented on a ribbon inside one of our eco friendly gift boxes.
How much ashes do you need? I generally ask for around a teaspoon of ashes, although that is way more than I actually need it gives me a good amount to be able to pick out the very best ashes for your jewellery.
How do I send the ashes to you? You can choose whether to receive and ashes collection kit or whether to send them yourself. My ashes collection kit contains a small bag to put your ashes into, and a larger one to ensure extra protection in the post. It also includes an envelope to return the ashes in.
Where do I send the ashes to? My address will be provided in the confirmation email after you order.
Can I deliver the ashes by hand? Most customers send their ashes via royal mail, however if you would prefer to deliver them by hand, you are welcome to do so as long as the ashes are well labelled, you can pop them through my letterbox at any time.
Can I collect my finished item? All orders will be posted out by Royal mail. I do not offer a collection service. This is due to the fact that I cannot be disturbed when I am in the middle of making someones precious memorial jewellery.
What happens to any leftover ashes? Any leftover ashes will be returned to you unless you request for me to store them. If you think you might like to order more jewellery in the future and do not want to keep sending your ashes backwards and forwards in the post, I am happy to store up to a teaspoon worth of ashes for you. All ashes are stored in well labelled bags attached to your original order details. If you wish to use ashes in future please make sure you keep a note of the order number.
Can you set hair or pet fur instead of ashes? Some items can have hair or pet fur instead of ashes. Please be aware that not all hair will show up in resin, see the colour options tab for more details.
How long does it take? Please see the delivery tab for more information on how long our ashes jewellery takes to make.
Can I come and choose my jewellery in person? Lasting Touch is an online business and I do not keep product samples available to view. Most of the items you see on my website and social media pages are of customer orders, so I no longer have them. If you want to see additional photos of a particular item, I can send you some by email, please just ask.
Standard turnaround times on this item are generally around 10-14 days from the date I receive your inclusions. This is not guaranteed and at busy times it can take longer. Our busiest times are generally around Christmas, Mother's Day and Father's Day in the UK. If you need to guarantee that you receive your item for a specific date, please select one of the priority turnaround options available. The selected turnaround time will begin from the date that I receive your inclusions, and not from the date you place the order.
Standard postage is using Royal Mail's tracked48 service which is usually delivered within 2-3 days. You can upgrade to tracked24 or Special Delivery at checkout. If you wish to upgrade after ordering, please contact me.
If you need your order quickly, you may prefer to send your inclusions yourself rather than waiting to receive a collection kit. This is absolutely fine, please ensure that they are labelled with your name, address and order ID number (this is the 4 digit number at the top of your order confirmation email. Please do not send the receipt number from the payment email as we don't use these). If you have requested a collection kit, this will be posted out to you within 2 working days and should be with you within a week. Please simply follow the instructions in the kit and return to me in the envelope provided.
A name of up to 6 letters can be engraved on the back if you wish. Please contact me to discuss options if you require more than 6 letter as this will require a smaller font.
Please note that sterling silver charms often have a .925 stamp on the back which can affect where the engraving is positioned.
Please choose from one of the colour options in the drop down menu. Ashes will work with any of the colour options. For hair or pet fur I recommend choosing from the pearl options for the best effect. Please be aware that very fine, light coloured or grey hair does not always show up very well in the resin, it may be difficult to see it in the finished piece. Dark hair generally works best. I have added my most popular colours to the chart, however I do have more colours available if you don't see exactly what you are looking for. Please scroll through the images to see some examples of the different colours. If you don't see the particular colour that you want, you can select to have a custom colour mixed.
Please note that I do not guarantee to match 'birthstone' colours as these can vary greatly and natural gemstones will never look the same as resin created stones. I may be able to produce a colour that is similar to a particular birthstone, but it will not be an exact match. There is a small additional charge for opal colours, just due to the cost of the material. I use a high quality synthetic opal to ensure that I get consistent colours and effects. Opal is a stunning material that produces an iridescent shine, you will often see flecks of greens and blue in all of the opal colours, even if you choose pink or purple for example. this is the natural effect of opal.
All of the mica powders that I use are also 100% ethically sourced.
