This is the second ashes necklace I have purchased. My father passed at the end of 2025 and I initially ordered opal white and never take it off!! I’ve just ordered opal pink for my little sister, communication is always really good and I felt happy that someone was taking great care of what’s left of our dad 💔. This is one of the reasons we used (lasting touch) Gemma - she was so human and understood just how precious this is! Thank you. I’m sure I’ll be ordering more in the future.